About Us

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Jus Relax Business Lounge is an official UPS Access Point™ location is a participating retail outlet that serves as a convenient and efficient UPS parcel delivery and retrieval location. You can also drop off labeled and prepaid UPS Returns® parcels at any UPS Access Point location.

To ensure you receive your package at a time that suits you, select this alternate delivery option.

1. How It Works
   If you elected to have your parcel delivered to a UPS Access Point location at the time of ordering your goods, you will receive a notification alert via email or SMS when the parcel has arrived and is ready for collection. You must present a recognised form of photo ID to collect your parcel.
2. Easy Returns and Package Drop Off
   You can drop off any package with a UPS prepaid label at a designated UPS Access Point™ location. Depending on what time of day you drop off your package, it will be safely stored at the UPS Access Point™ location and collected the same or next working day by UPS.

Note: Any package dropped off at a UPS Access Point™ location must not exceed 20 kg in weight or 80 cm in length and must already include a UPS prepaid shipping label.

If you do not already have a prepaid label, you can:

• Contact the original sender for a return label.
• Create a shipping label online.
• Visit your nearest UPS Customer Centre.